By using the services or by otherwise giving us your information, you will be deemed to have read, understood and agreed to the practices and policies outlined in this privacy policy and agree to be bound by the privacy policy. You hereby consent to our collection, use and sharing, disclosure of your information as described in this privacy policy. We reserve the right to change, modify, add or delete portions of the terms of this privacy policy, at our sole discretion, at any time. If you do not agree with this privacy policy at any time, do not use any of the services or give us any of your information. If you use the services on behalf of someone else (such as your child) or any entity (such as employer), you represent that you are authorised by such individual or entity to
(1) Accept this privacy policy on such individual's or entity's behalf, and
(2) Consent on behalf of such individual or entity to our collection, use and disclosure of such individual's or entity's information as described in this privacy policy.
AstoCare is committed to your privacy. This privacy policy ("Privacy Policy") applies to the collection, use, storage, processing, disclosure and transfer of Your Information (defined below) when you use the Website and/or the Services.
1. COLLECTION OF PERSONAL INFORMATION
The kinds of information that we collect about you include Personal Information and Non-Personal Information. Personal Information and Non-Personal Information are collectively referred to as "Information".
Personal Information is data collected that can be used to uniquely identify or contact you. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
• contact data (such as your email address and phone number);
• demographic data (such as your gender, your date of birth and your pin code);
• data regarding your usage of the services and history of the appointments made by or with you through the use of Services;
• Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters.
The SPI Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:
• passwords;
• physical, physiological and mental health condition;
• sexual orientation;
• medical records and history;
• biometric information;
• information received by body corporate under lawful contract or otherwise;
• visitor details as provided at the time of registration or thereafter; and
• Call data records.
AstoCare will be free to use, collect and disclose information that is freely available in the public domain without your consent.
2. HOW WE COLLECT INFORMATION?
The methods by which we collect Your Information include but are not limited to the following:
• When You register on Our Website,
• When You create a profile on Our Website or as part of Services
• When You provide Your Information to us,
• When You use the features on Our Website and/or when You use Services,
• When You access Website or Services,
• By use of cookies (discussed below).
3. PRIVACY STATEMENTS
All Users Notes - All the information provided to AstoCare by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that AstoCare may use certain information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’ under the SPI Rules, (a) for the purpose of providing you the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for communication purpose so as to provide You a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice, (d) debugging customer support related issues AstoCare also reserves the right to use information provided by or about the End-User for the following purposes:
• Publishing such information on the Website.
PRACTITIONERS NOTE:
As part of the registration as well as the application creation and submission process that is available to Practitioners on AstoCare, certain information, including Personal Information or Sensitive Personal Data or Information is collected from the Practitioners.
All the statements in this Privacy Policy apply to all Practitioners, and all Practitioners are therefore required to read and understand the privacy statements set out herein prior to submitting any Personal Information or Sensitive Personal Data or Information to AstoCare, failing which they are required to leave the Services, including the Website immediately.
END-USERS NOTE:
As part of the registration/application creation and submission process that is available to End-Users on this Website, certain information, including Personal Information or Sensitive Personal Data or Information is collected from the End-Users.
All the statements in this Privacy Policy apply to all End-Users, and all End-Users are therefore required to read and understand the privacy statements set out herein prior to submitting any Personal Information or Sensitive Personal Data or Information to AstoCare, failing which they are required to leave the AstoCare immediately.
AstoCare reserves with it the right to use anonymized End-User demographics information and anonymized End-User health information for the following purposes:
• Analyzing software usage patterns for improving product design and utility.
• Analyzing such information for research and development of new technologies.
• Using analysis of such information in other commercial product offerings of AstoCare.
• Sharing analysis of such information with third parties for commercial use.
CASUAL VISITORS NOTE:
No sensitive personal data or information is automatically collected by AstoCare from any casual visitors of this website, who are merely perusing the Website.
Nevertheless, certain provisions of this Privacy Policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave this Website immediately.
You are not a casual visitor if you have willingly submitted any personal data or information to AstoCare through any means, including email, post or through the registration process on the Website. All such visitors will be deemed to be, and will be treated as, Users for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy apply to such persons.
4. CONFIDENTIALITY AND SECURITY
Your Personal Information is maintained by AstoCare in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. AstoCare takes all necessary precautions to protect your personal information both online and off-line, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of AstoCare’s business.
AstoCare makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.
Part of the functionality of AstoCare is assisting the doctors to maintain and organise such information. AstoCare may, therefore, retain and submit all such records to the appropriate authorities, or to doctors who request access to such information.
Part of the functionality of the AstoCare is assisting the patients to access information relating to them. AstoCare may, therefore, retain and submit all such records to the relevant patients, or to their doctors.
Notwithstanding the above, AstoCare is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, AstoCare shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of AstoCare including but not limited to, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
5. CHANGE TO PRIVACY POLICY
AstoCare may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way AstoCare treats User’s personally identifiable information, or in the Privacy Policy itself, AstoCare will display a notice on the Website or send Users an email, as provided for above, so that you may review the changed terms prior to continuing to use the Services. As always, if you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact support@AstoCare.com to deactivate your account. Unless stated otherwise, AstoCare’s current Privacy Policy applies to all information that AstoCare has about you and your account.
If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.
6. CHILDREN'S AND MINOR'S PRIVACY
AstoCare strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the AstoCare Website and Services are not intended for use by minors, AstoCare respects the privacy of minors who may inadvertently use the internet or the mobile application.
7. CONSENT TO THIS POLICY
You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to AstoCare using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.
8. COOKIES
We may store temporary or permanent 'cookies' on your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on your browser, you would not have to log in a password more than once, thereby saving time while on the Websites. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies or allow your browser to show you when a cookie is being sent. If you reject the cookies on the websites, you may still be able to use the Websites, but it shall be limited to certain minimal functionality. The only drawback to this is that you may be limited only to some areas of the Websites or limited to certain functions of the Websites. Some of Our business partners may use cookies on the Websites. Please note that we have no access to or control over such cookies. AstoCare and Our business partners may use cookies to better personalize the content, banners, and promotions that you see on the Websites.
9. GRIEVANCE
If you have any concern about privacy or grievances, please contact us and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Policy and the Conditions of Use will change also. You should check our website frequently to see recent changes.
Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
If you have any concerns or questions in relation to this Privacy Policy, Please Contact at-
E-mail/Address: hello@astocare.com